MacMason Mac and Phone repairs.

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. Oh, and we can also turn screws to replace dead hard drives. We will keep your IT house in order, but we don’t do Windows!

close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

Imac And Macbook repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

Classes Coming Soon

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Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi issue

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

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    In the ever-evolving landscape of technology, the belief that Macs are immune to viruses has become somewhat of a modern legend. While it’s true that Macs are inherently more resistant to viruses compared to their Windows counterparts, the misconception often leads users to consider installing antivirus software on their Macs. Surprisingly, this decision can have…

  • Should you Download MacOS Sonoma?

    With the new version of MacOS Sonoma around the corner it is time to consider upgrading to the new version. But is that a good idea? If you are a personal user with not a lot of critical processes then yes I would recommend that you download MacOS Sonoma right away as it has a…

  • When was the last time you used TimeMachine?

    In the fast-paced digital age, our lives are intertwined with technology, and for many, an iMac is an indispensable tool for work, creativity, and entertainment. As residents of Lithgow and Katoomba, ensuring the longevity of your iMac is crucial, especially considering the limited accessibility to Mac repairs in the region. One powerful tool that can…

  • When MacOS does something odd it is not a hacker

    As a Apple Software expert and an experienced tech support agent I encounter a client who often thinks they have been hacked because MacOS does something odd ,We are not talking about something where they are not able to be log into an account because the software has changed but because the Software is really…

  • Upgrading Macs Beyond the OS they are designed

    While I would Love a new Mac Pro with the Apple Silicon Ultra processors I have expensive hobbies like living indoors. So what happens if you have an old Macbook or iMac and need to have the software upgraded but the hardware will not take the new MacOS? You find someone like me to Upgrading…

  • You can call me “Mac”: How a computer guy got the nickname

    So throughout my life I have had a bunch of nicknames. Being a geek in high school as you can imagine many were not flattering at all. Some I only allow a few people to use. This is the story about how I got the nickname and you can call me “Mac” Working at Apple…

  • My iPhone 15 Predictions

    iPhone 15 is coming out next week .. To be clear all my sources from when I worked at Apple dried up years ago. I do spend a lot of times reading Apple Rumour Blogs and use my knowledge of the past Tech advancements and apply it to the rumours. Getting up EARLY So I…

  • Is Apple Switching to USB-C to take your Money ?

    Is Apple switching to USB-C just to take your Money? I do not think so.. here is why. I worked at Apple when they switched from the 30 pin adapter that came with the first iPhone to the now famous lighting connector. For a whole year everyone who came into the Apple Store would complain…

  • One Year of using my iPhone 14 Pro

    iPhone 14 Pro review after one year. I do not upgrade my phones as much as you would think. I am one of those techs that feel that as long as the phone does what I need it to do there is not a lot of reason to upgrade. I have never been one of…

  • Most Common Mac software

    Here is a list of the most commonly used Mac Software. I have been supporting Mac Software since 2005. Many bits of software was part of my job while I worked at apple. I am very good at receiving photos from the Apple Photos App. All of the above software I have taught many of…

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