MacMason — Apple Mac, iPhone & Mobile Repairs Lithgow NSW

MacMason training and Repairs

MacMason — Apple & Mobile Repairs, Lithgow NSW

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. We specialise in Apple, iPhone, iPad and Linux systems.

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close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

iMac and MacBook Repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

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Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi Issues

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

  • Teach to learn not to pass a test

    For over two decades, I’ve been on a mission to demystify computers for seniors, constantly seeking innovative methods to simplify complex tech concepts. A significant part of my journey involves listening to seniors express their frustrations with computers and their struggles to grasp technology. This interaction has been instrumental in shaping my teaching approach. One…

  • The Benefits of Regular Mac Maintenance

    Welcome to the MacMason Blog! Today, we’re delving into a topic that’s crucial for all Mac users, especially if you’re not too tech-savvy. Regular maintenance of your Mac computer is not just a technical chore; it’s a step towards seamless, efficient, and enjoyable computing. Let’s explore why keeping your Mac in good shape is beneficial…

  • The hardest hour in teaching a senior how to use computers

    The hardest hour in teaching a senior how to use computers

    As a computer trainer, I have become adept in teaching a senior how to use computers. While some people think that seniors are really hard to train to use computers. It’s the first hour that is the worst. This is where my students try to convince me that they are a special case and can…

  • Screen blindness Why seniors can’t follow instructions on the screen.

    This is what happens when an adult or senior is so terrified about tech that they forget what words on the screen mean. Me: Just fill out this form on the iPad. Senior: I can’t … what do I put here. Me: … your name. Senior : I can’t I don’t know what to put…

  • Teaching “Why” not “How”for seniors who want to learn tech

    I have been teaching Seniors how to use computers in one way or another of over 20 years. I am always trying to find new ways to get the most difficult concepts across. I also spend a lot of time listening to them about why they hate computers and why they think that computers are…

  • New training room for Adult and senior computer classes

    New training room for Adult and senior computer classes! While some people would think this is mostly just setting up a new computers and tables and call it done. This computer training room has been deigned from the ground up to help get some of the most difficult concepts for seniors who are trying to…

  • Senior Classes!

    Learning technology might seem intimidating, especially if you’re new to it or haven’t had much exposure. But here in Lithgow, NSW, our approach to tech education is all about making it accessible, friendly, and tailored to your pace. Our tech courses are designed specifically for individuals who might feel a bit hesitant or unsure about…

  • Scams, Fake Post text messages

    Scams, Fake Post text messages

    I try to warn people of scams all the time. Most of my social media posts are about scams and how to avoid them. Almost always there is one person who arrogantly mentions how they spotted a scam because “I don’t have a package coming”, or “I don’t use Netflix”. as if they outsmarted the…

  • Lithgow Computer training classes Dec 23

    Welcome one and all to the List of classes for Lithgow Computer training classes Dec 23. These classes are for Adults and Seniors by Kevin “Mac” Mason. December 6th Get to know your Mac 11:30-12:30 This class covers the basics of using your Mac. We talk about how to use Finder, Back up your computer…

  • The interesting case of the iPad that would not boot

    We can’t win them all. This was one of them. While some people would say that Maybe I should not write blog posts about when I was not able to repair a iPad I feel that it is better to be honest about such things. After all the problem with this one was not that…

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