MacMason — Apple & Mobile Repairs, Lithgow NSW

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. We specialise in Apple, iPhone, iPad and Linux systems.

close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

iMac and MacBook Repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi Issues

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

  • Still working on the new Mac and phone repair shop!

    I think the hardest part of opening the Mac & Phone repair shop is finding the time to do so while staying open. Here I was thinking that I could work on the new shop in between repairs….. but with the other phone repair shops in town closing down I have been flooded with all…

  • Future Proofing how my buiness uses our Macs

    One of the interesting challenges that I face with opening up the shop is setting up all the computers and files for expansion. Because I have been working on my own for some time I have all my files the way I like them. Everything can be accessed with the various passwords that I use.…

  • Apple & Google pay safer than credit cards in your wallet

    I am not always one of those people who dive head first into new tech! No really! I was one of those people who said that Video cameras on smartphones were going to be a dud! (Yeah … maybe stock advice from me is not the best idea) Paying for things from your phone was…

  • Now offering refurbished iPhones & iPads

    I’m very picky about the services and products we offer. So when I found a distributor for refurbished iPhones, I had to take another closer look. I did my research, checked reviews and even made a few phone calls. I even ordered iPhone 8 for my wife. She has been using it for about three…

  • New Shop Coming to Lithgow Soon

    When we opened MacMason Repairs and Training it was right in the middle of COVID lockdowns. I had been laid off from my previous employer in Katoomba, and there is not any Mac shops in the area. Until my wife pointed out to me that there are no Mac Shops in the area! So we…

  • The Joy in teaching

    Teaching is one of those things that if there was a way to have all my bills paid and just a little left over for an occasional Mac upgrade I would teach for free. The joy in teaching. Unfortunately, I do need to run a business in order to keep the lights on and have…

  • Coffee Shop and Coding in Bathrust

    About once a week I go to the Bathurst Seymour Centre to teach computer literacy for Seniors. Honestly, it is one of my favourite classes to teach. As the students are always happy to see me. We often get sidetracked and talk about life, the universe and everything. And other times I help fix their…

  • 2013 Mac Pro Still kicks ass!

    I love this Mac Pro. I wish this one belonged to me but it belongs to one of my clients. She brought it in for a tune-up and a few software issues. (My specialty is software issues). While I had it and she was away for two weeks I had a chance to play with…

  • Is there anyone in Lithgow who can help with Apple ID?

    So before we start let’s just say that I can not get your Apple ID back. While this is frustrating (Trust me I used to work at apple and would get this same call 30 times a day) I can tell you there is a good thing that nobody can hack your Apple ID. Apple…

  • iPhone not charging

    Have you ever had one of those days when you wake up to find out that your iPhone had not charged? This can be a big problem if you have one of those jobs where you need your iPhone. I hate this! There have been a few times when I have left the house with…

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