Mac Mason Training and Repairs

MacMason training and Repairs

MacMason Mac and Phone repairs.

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. Oh, and we can also turn screws to replace dead hard drives. We will keep your IT house in order, but we don’t do Windows!

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close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

Imac And Macbook repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

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Classes Coming Soon

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Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi issue

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

  • Cookies on a Mac

    Everyone is always asking about cookies. Are Cookies Malware? Nope! You have cookies on your mac right now! However, they are not harmful … mostly. What are cookies? Why do you care? And how do you get rid of them? It is bad to have targeted ads? I can tell when my wife has been…

  • Amazon Phone Scam!

    So today while I was repairing a few iPhones when my personal phone rang. From there was an automated voice telling me that My Amazon Prime subscription was going to be renewed! THIS IS A SCAM I study scams so I’m fully aware of this scam. But I pressed “1” anyway to see if they…

  • Busy Week, Mac Repairs Katoomba, Lithgow Chamber of Commerce and Phone Repairs

    This has been a very busy week. It seems that I am moving in the right direction. I’m starting to get repeat clients as well as starting to get a reputation in the area as “The Mac Guy”. Hell I have even got a few Mac Repairs in Katoomba! Repeat clients in Katoomba One of…

  • Keynote tips before a presentation

    In a previous post about Keynote, I had mentioned that this is one of the software packages I used to support while working at Applecare in California. In the five years of answering panicked calls from customers who had problems with Keynote, I have a few tips. That will not only reduce your stress but…

  • We have moved!!!!!

    Good business is not about how many of your competitors you remove from the market but the great “win-win” deals you make along the way. Yesterday we made one of those “Win-Win” situations thanks to Lithgow Tech Services. We are now moving our Phone Repair Service into Lithgow Tech Services and are working towards the…

  • Mac Experts have problems with computers too

    There is this myth that Mac Experts never have problems with their computers. I can tell you this is a total myth because I’m currently reloading the OS on my Macbook Pro. So why do computer techs never seen to have problems with their computers. I’m going to talk about a few of those reasons…

  • The case of the Time Machine backup that was out of time.

    Now and then a customer will bring me an interesting case. Something that I have to actually think about instead of knowing the solution off the top of my head. This is where having an understanding of how OSX operates and a good sense of logic comes in. The case of the Time Machine backup…

  • Lithgow Needs business blogs

    When I decided to start my own Mac repair business in a small town I overlooked one small detail. Macs do not break on a regular basis. While the PC folks would say that is not true and I should have plenty to do …. my lack of a current model mac or a sports…

  • How to make an award using Apple Pages App

    Here is a secret. I’m not a fan of Microsoft Word. I never have been. Though it has all kinds of features that are so important that my wife Marc insists on having a current subscription. I however ALMOST refuse to use it. I can teach it but I never open Microsoft Word on my…

  • View of my Desk at the Repair Shop

    Have you ever wanted to see a Computer Geeks Desk? I have to admit that it is not anything fancy. I don’t have anything expensive to show off. No latest Macbook Pros. No Purple M1 iMac. Not even unnecessary LED lights on the mouse and keyboard. Just the tools of the trade for repairing Macs…

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