Mac Mason Training and Repairs

MacMason training and Repairs

MacMason Mac and Phone repairs.

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. Oh, and we can also turn screws to replace dead hard drives. We will keep your IT house in order, but we don’t do Windows!

Book An Appointment
close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

Imac And Macbook repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

Sign up for a class

Classes Coming Soon

[eme_events limit=3]

Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi issue

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

  • Get your Mac fixed

    Is it time to get your Mac fixed? Or do you need to buy a new M1 MacBook? This is a very good question. Unfortunately, it is not an easy answer. What is wrong with your old mac? Does it do everything that you need? Do you have the money needed to invest in a…

  • New iOS scam makes you think you have been hacked

    Hey folk! I am back with another scam alert. This New iOS scam makes you think that malware has been installed on your iPhone, iPad or Apple Watch and they do so by sending notifications from your device without actually hacking it. Wait….! what? How does that work? Let me explain how the iOS scam…

  • I do not offer web hosting

    The other day someone asked me if I could maintain their website. While as much as I would love the money the biggest problem is that my skill sets are more towards python, Linux and Mac Repairs. While yes I do have the skills needed to do the job I would not feel comfortable about…

  • How long do apple repairs take

    how long do apple repairs take? is a common question I get every day. I wish there was an easy answer for this. Honestly, any Apple repair technician that says anything other than “It depends” is not very good at their job. There are a lot of factors that will determine how fast we can fix your…

  • Is your Macbook overheating?

    My Macbook is overheating what can I do about it? This is a common question I get with customers about their Macbooks. This post will help you decide if your Macbook needs to be fixed or you just need to change some settings. What do you mean overheating? I hear the word overheating. but is…

  • Do I fix my iMac or get a new one?

    I hear the question of “Do I fix my iMac or get a new one?” A lot. Mac users tend to love their computers. So parting with an old computer is sometimes a bit stressful. I’m going to answer a few questions about upgrading vs repairs of old iMacs.

  • Mac Backup … is it important?

    “There are two kinds of people in this world. Those who back up and those who wish they did…. “ ~Unknown Tech support guy That phrase has been a mantra of mine for years. Every year around HSCs we would have devastated teens bring in their liquid damaged laptops praying that we would be able…

  • My Love/Hate Relationship with the Mac Mini

    There are business owners who have plenty of money to start a new business and then hire people with the skills to turn their vision into a workable company. I’m on the opposite end of that spectrum. I have all the skills needed to do almost any repair on a Mac or the OSX. However,…

  • Apple AirTag for ADHD

    Yes, I am an “Apple Guy” but I’m not a fanboy. I like to think that I have a realistic view of Apple products as a whole. More than once I have shouted at the screen during the WWDC “WHAT ARE YOU THINKING !!!!!!” I’m also fully aware that there are some products that at…

  • All hard drives are Mac hard drives

    When I was working in a computer retail shop in Katoomba, we would often get people coming into find external hard drives for their Apple Computer. They would walk to the section with the drives and be confused when all the products on display were for PC. Or they would see Mac labelled drives but…

Contact US!

Get In Touch