Tag: Apple Mac Repairs Blackheath
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iPhone touch Screen not working
Hello there, fellow iPhone enthusiasts! If you’re experiencing the frustrating issue of your iPhone screen not responding, fear not – you’re not alone. As someone who has spent 8 years working for Apple and now owns MacMason Training and Repairs, I’m here to shed light on why your iPhone screen might not be working and…
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Software updates are important
Hello there! Today, I’d like to talk to you about something that might seem a bit technical but is actually quite important for your MacBook’s health and performance. I’m Kevin C. Mason, the owner of MacMason Training and Repairs, and with my 8 years of experience working with Apple, I’m here to shed some light…
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Apple Repair Programs you should know about.
So what is an Apple Repair Program? Apple Repair Programs is when there is something that Apple Feels they could have done better. This means they are willing to extend their normal warranty to repair these specific issues. Sometimes they are willing to repair a unit even after five years. (Depending on the issue Apple…
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What is the difference between a Hard drive and an SSD?
If you’ve bought a small and lightweight laptop in recent years, chances are it came with a special kind of storage called an SSD. This helps your laptop start up quickly. Some bigger laptops also use this technology now, and only a few older ones use a different type of storage called a hard drive.…
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Being a good Mac tech is more about listening than knowing.
Being a top-notch Mac Tech goes beyond just having knowledge; it’s about being a good listener. Let me share my experience: I spent around eight years at Apple, five of which were in the Applecare T2 iApps support team, and the rest as a Genius and Creative at the Apple Store Bondi. This unique combination…
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The best feature for MacOS that I did not know about.
There is always a hidden feature to using a Mac or iOS device that people need to know about. Here are some of my favourites that I have discovered in the past year. I now have a few fun tips and tricks to teach in my senior tech classes. Copy and Paste Text from images…
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The first time a con artist tried to scam me.
Online scams are not anything new. They have been around for as long as the internet existed just without the whole computer part. When you think about it con artists have existed for hundreds of years. So in reality the online scam is just a new way to run an old scam. When I was…
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Blackheath Mac Repairs
We opened our shop just after COVID started. Made redundant by my former employer and the reality that nobody in the area has my level of Apple repair experience… I opened my own shop. Now I do, Katoomba, Lithgow and Blackheath Mac Repairs. Mac software expert When I say that I know Apple software. I’m…
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Katoomba Apple Expert
If you have been to my blog before you would know that I’m a former Applecare employee who was trained in California. This does make me an expert at all things Apple. I was working at one of the local computer repair shops in Katoomba however COVID put my employer in a bad situation and…