Mac Mason Training and Repairs

MacMason training and Repairs

MacMason Mac and Phone repairs.

Serving the Upper Blue Mountains, Lithgow and Bathurst areas, we specialize in Apple* and Linux systems. Services include system audits, scheduled system maintenance and backup, software troubleshooting and updates, system security reviews and proprietary malware removal and reporting program for Apple* systems. We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators or business owners. We can come to you or be your personal dial-a-tech hotline. Oh, and we can also turn screws to replace dead hard drives. We will keep your IT house in order, but we don’t do Windows!

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close up photo of iphone tempered glass

iPhone, iPad and Samsung Repairs

Fast and Friendly service dedicated to doing the job right the first time. But just in case we have a 90 day Warranty on all our Repairs.

We only repair what needs to be repaired. Sometimes a repair is not your best option. We will talk with you to find a solution that works best for you.

  • Screen Repairs
  • Battery Replacement
  • Screen protectors (We put it on for you)
  • Malware Removal
  • Data Recovery
  • Download Pictures to USB

Imac And Macbook repairs

We don’t just bandage problems by turning it off and on again. Instead, we diagnose, report and discuss how to actually fix the underlying issue of your software problems. We can also help you untangle software issues from hardware problems and provide detailed reports on your next step. Common problems we can fix are:

  • Slow systems
  • Malware infestations
  • Security checks after experiencing a scam
  • Backups and basic data recovery
  • Providing Dual Boot Apple/Linux operating systems
  • Software application reviews and installations
  • Mac Repairs Lithgow
silver imac apple magic keyboard and magic mouse on wooden table
Senior Tech Classes

Senior and Adult Tech Training

We know that computer geek is its own language. We believe that computers are like any other tool, you need help and practice to learn to use them effectively. No one is born knowing how and when to use a wrench and it’s the same with computers. We promise to speak English, not techno-babble. We want to inform, educate and empower. We promise to be your guide – not your guru. We won’t talk over your head.

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Classes Coming Soon

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Ask about our personal Training

We also offer personal training on a verity of topics. Each class is tailored around your learning style. We only address the topics you want to learn. No Homework, No Memorization , Classes designed around you understanding of tech.

Price $75 an hour

Bespoke One-on-One and/or Group Training Topics

Because we are trainers who also happen to be technicians, we like to think we’re as good at fixing users as we are at repairing computers. Helping people explore and enjoy using their computers is really what we do best. Here is a list of some of our most popular training topics, but feel free to ask us if there is something specific you need. We work with all ages and in all environments and yes, we have current Working with Children checks, police checks, full COVID vax and Flu shots.

  • How to avoid scams
  • Best practice parental controls (without the expensive and ineffective software)
  • Computer literacy, WiFi networks and basic lessons for Seniors
  • Basic Social Media and Cloud Applications for all ages
  • Basic iPhone/iPad lessons
  • Introduction to Apple productivity software
  • Video editing, Podcasting, & Digital photo editing.
  • Computer art and basic animation software (Apple, Linux open source and Wacom Tablets)
  • Introduction to Linux Open Source applications and how it can benefit you

Network and WiFi issue

With years of tech support experience, we can help you create the most stable WiFi environment possible. We can explain the difference between what problems are caused by your WiFi or what is your service provider. We are happy to prepare a report for you to rely on when you do have to call up your service provider.

  • WiFi network setup and troubleshooting
  • Network security & parental controls
  • Extending or splitting networks
  • Storm protection protocols for your modem

Let us help you with your Mac Repairs Lithgow

  • MacBook Repair: My Personal unit

    There is a belief that Computer Techs never have issues with computers. That computers always seem to work around us. However, this is a myth. I have problems with my computers all the time. The difference is that I know how to fix the issue or know where to find the answers I need to…

  • OSX Time Machine FAQ

    Living in NSW makes you think about what would happen if you needed to evacuate your home and leave your computer behind. What would happen to your data? Could the data be recovered from fire damage or flood damage? The answer to both of those questions is YES! However, the process is very expensive and…

  • The Facebook Data Breach! Get ready for scams!

    In 2019 Facebook had a data leak where the personal information of 500 million people was extracted by hackers. The problem is that now that the hackers have the information they wanted they have recently made the rest of the info public on the dark web. This means that anyone who can access the dark…

  • Isolating for 14 Days! So switching to Phone Support

    Hey folks my wife is arriving from Brisbane on April First after business hours! She will be self-isolating for 14 days after her COVID test. I will also be limiting my exposure to the outside world until the 14th. We value your health and safety and want everyone to keep healthy! We will be resuming…

  • Recover lost photos on a Mac

    Anyone over the age of 35 has a shoebox of a thousand photos. This is why we all love storing our photos on our computers. But what happens when the computer starts to have issues and all your photos are on that computer? Apple is not immune to these problems. In fact, it was part…

  • OSX Malware Vectors

    Don’t Panic! I know that this topic can get complex and technical very quickly. But the goal of this blog post is to give information to users who have never actually removed malware from their Mac. You seasoned Mac security professionals need not dawdle. You will most likely get bored. The point is, even a…

  • How kids outsmart parental controls

    Kids are smart. Blocking websites is one thing, but keeping them from using the computer all day is a whole different story. Here are some tricks I noticed kids using to get around the Parental controls. Though this mostly covers OSX parental controls, I’m sure that some of these situations apply to Windows users. Permission…

  • MacBook Batteries: Testing new Suppliers

    All Batteries wear out at some point. MacBooks are not immune to battery failure. Replacing MacBook Batteries is not a hard task however I have not been happy with the quality of batteries my previous employers have used. Many will work just fine for an HP or a PC but will cause a Macbook pro…

  • Bad Kitty Good Passwords Video

    I was visiting a student in Katoomba for basic OSX training. I noted that they had a really bad password. A VERY bad password. When I mentioned they should change the Password they suggested they put a one at the end of their password. This inspired me for this episode “Bad Kitty Good Passwords” Video.…

  • Why is it important to have different passwords?

    We all hate passwords. The good ones are hard to remember and the others do not really protect you. This video is part of our new series that will help explain some of the problems with using the same password for everything. Your password is only as good at the weakest website Yes, there is…

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