Training & Repairs
IT Repairs Lithgow
Service
Serving the Upper Blue Mountains, Katoomba, Lithgow, and Bathurst areas, we are Apple* and Linux system, specialists. Services include system audits, scheduled system maintenance and backup, iPhone* repairs, software troubleshooting and updates, system security reviews, and proprietary malware removal and reporting program for Macs. If your Apple device is past its warranty, don’t despair. Give us a call!
Training
We train individuals or can conduct group training in computer literacy and software applications. In-home or in-office services are available for families, professionals, educators and business owners. We can come to you or be your personal dial-a-tech hotline.
Check out our Group Tech Classes
Trained at Apple in California
When we say we have the experience, we mean it. We are not a PC shop that got Apple-certified just to earn more money. Kevin got his start working in the Apple call center in California as a Software specialist.
Better Customer Service
We are not just computer techs in the area, we are your neighbors. We can’t afford to have a bad reputation. Only one way to prevent that … GREAT Customer service! Kevin has a wall of awards for customer service he earned when he worked at the Apple call centre, competing against 400 other agents. Customer service is not something we talk about because a business book tells us to. It is something we truly believe in. You will know what is going on with your device, where it is and what is the next step, at all times.
Our Services
- iMac, MacBook repairs & upgrades
- Software OSX Tune-up!
- Free up space on your Hard Drive
- Malware removal
- Data recovery
- iPhone and iPad repair
- Replace cracked screens
- Restore or repurpose vintage Macs
Our Training services
- Personal or Group classes
- Computer Security 101
- Basic Photo or Video Editing
- How to Start a Podcast
- How to Start a Blog
- iPhone or iPad for Seniors
- OSX for Seniors
- Digital Painting Basics
The right answers to your IT problems
When we look at the problem you are having with your Apple or Linux system, we look at the big picture. We want to find the right solution for your problem even if that means we send your money to someone else. Yes, we are trying to run a business, but our first goal is to help you!
This means the expensive answer is not always the best answer. MacMason is your go-to to keep your IT house in order. But we don’t do windows!
Check out the latest from MacMason
Our blog covers all kinds of topics that might interest folks from basic “just want my email” users to the “What is the Python code for” Tech Savvy. Malware, OSX and Linux how-to as well as general computer literacy advice are all covered in this blog.
- Senior Tech Classes: Empowering Seniors to Embrace the Digital World
For years, I have been dedicated to teaching seniors how to navigate the world of technology. Throughout my experience, I’ve noticed common mistakes that seniors tend to make … Read more - FREE CLASS: How to avoid scam for seniors!
Since I started my business clients have reported over $300,000 AUD lost to scammers in Lithgow alone. Unfortunately, those are only the people who have come to talk … Read more - New Class July 1st
You asked for it! We have new classes the first is July first! Other classes coming Soon - New Tech Classes Coming in July
We have been talking about setting up classes for some time now. But life always seems to get in the way. Fortunately, things are starting to settle down, … Read more
Owner, Trainer Lawyer & Phone Technician
Generates Passwords, Director of Naps.