Let’s be honest—trying to get a Genius Bar appointment in Penrith is like trying to book a table at a fancy restaurant during school holidays. Even if you do manage to find a spot, you still have to drive all the way there. If you’re in Lithgow, Katoomba, or Bathurst, that’s a serious time and petrol commitment.
But what if you didn’t have to make that trip at all?
Welcome to Lithgeek — your local, approachable, and experienced Apple support hub, right on Main Street in Lithgow. While we can’t do Apple Warranty Repairs at least you did not drive all the way to Penrith 🙂
Meet the Monkey Bar: Local Tech Support Without the Fuss
We’re doing something different at Lithgeek. It’s called The Monkey Bar, and it’s a refreshingly simple way to get help with your Mac, iPhone, or iPad without the drama.
No long waits.
No appointments needed (for now).
And no, we’re not going to tell you, “Sorry, that’s not supported.”
Instead, we offer honest, flexible, and real Apple help—right when you need it.
Just drop by 85 Main Street, Lithgow, sit down, and we’ll get to work. Whether you’ve got a weird iCloud issue, want help organizing 10 years of photos, or need to set up your iPhone from scratch—we’re here to make it all easier.
Expert Help That Goes Beyond Apple Store Limitations
Now, we’re not knocking Apple. They have their policies for a reason, and the folks at the Genius Bar do great work—within their boundaries.
But here at Lithgeek, we’re not bound by those same restrictions.
Kevin “Mac” Mason, our founder and longtime local tech trainer, spent years working as a Software Specialist at AppleCare. That means he knows Apple’s systems inside and out—but now he gets to help in ways the Genius Bar simply can’t.
Need in-depth training on how to use Photos on your Mac?
Want someone to sit down with you and fix that confusing email setup?
Trying to sort out a messy iCloud situation?
You won’t get told “That’s outside of our scope.” Instead, you’ll get real help.
How the Monkey Bar Works
It’s simple: $80 per hour, billed in six-minute blocks. That means if we fix your issue in 18 minutes, you only pay for that time. No surprises.
We even show you a live timer right on the desk so you can see how much time you’ve used and what it costs—transparency is everything.
And here’s something you won’t get anywhere else:
We pause the timer if we’re waiting for a long download or need to answer a call. That way, you’re only paying for actual help time. (We may need to adjust this if we get too busy in the future, but right now—it’s how we roll.)
Want to Learn? We’ll Teach You, Too.
Sometimes, the issue isn’t something that’s broken—it’s that you just want to learn how to use your Apple gear better.
That’s where we really shine. Kevin’s teaching style comes from over 20 years of helping people—especially seniors—understand technology without jargon, tests, or pressure. Just real skills, explained in plain English.
You can use your Monkey Bar time for training or troubleshooting—whatever suits you best.
Group Classes Are Back This September!
If you prefer learning with others, we’ve got you covered. Our friendly, hands-on classes are returning in September 2025, right here at 85 Main Street, Lithgow.
Whether you’re from Bathurst, Katoomba, or anywhere in the Blue Mountains, it’s worth the drive for:
- Mac basics and file management
- Organizing photos and backups
- Using iPhones and iPads with confidence
- Staying safe online and managing passwords
Our classes are designed to be fun, clear, and confidence-boosting—no tech snobbery allowed!
So, Why Drive to Penrith?
If you’re in Lithgow, Katoomba, or Bathurst, why waste your time and fuel driving to Penrith when you’ve got Lithgeek right here?
Whether you need help right now, want to book some training time, or just want to pop in and see what we’re about—we’d love to meet you.
Come visit Lithgeek at 85 Main Street, Lithgow.
No appointment needed (yet!), just walk in or give us a call.
The Monkey Bar is open. Let’s get your tech sorted—your way.