Apple* device repairs
Quick answer: MacMason repairs Apple Mac, MacBook, iMac, iPhone and iPad — hardware fixes (screens, batteries, RAM/SSD upgrades), data recovery, and OSX malware/virus removal — in-store at 85 Main Street, Lithgow NSW 2790. Walk-in hours: Mon–Wed 10am–5pm, Thu 10am–9pm, Fri 10am–4pm. We also run personal and group Apple/Mac training for adults and seniors, plus small-business Apple IT support. Need Windows/PC hardware repair instead? We refer you to Lithgeek Custom Gaming Computers.
I am not a PC repair guy who decided it would be nice to get some income from Apple and got a certification. I am an award-winning software specialist who worked at the AppleCare call centre in California for 5 years before moving to Sydney. Then I worked at the Apple store in Bondi as a Genius and a Personal Trainer. I restore vintage Mac Computers for fun. (It’s like working on an old car). The following list is just some of the services we provide. If I don’t know the answer, it is a good bet I know who does. There is more to Macbook repairs than turning screws. I study OSX malware and have developed software to detect and remove malware without slowing down your computer.
- Apple Hardware Repairs
- Mac Hard-Drive upgrades
- Mac RAM upgrades
- Data Recovery – Lost photos, Database repair
- SSD installations,
- iMac Desktops, MacBook Pro, Macbooks, iBooks, Mac Pros…. Don’t forget the Mac Mini
- iPhones & iPads
- Vintage Mac Computer Restoration
- OSX Malware & Virus analysis and removal
- Apple Security Checks
- MacBook Screen repairs
- Swollen and worn out Macbook battery replacements
- Software Tune-ups
- Open Source Software solutions
- Automation (Unix, Python & Automator scripts)
- iCloud Sync issues
- Business Maintenance Plans
Business Contracts
If you own a small business that uses Apple* systems and would like a dedicated IT tech, no need to hire someone – CONTRACT US! Call us for a bespoke quote for all you outsourced IT Department needs.
Personal and Group Training
A powerful computer will do you no good if you do not know how to use it. But personal training is useless if you do not understand what the instructor is saying. I have been teaching adults and seniors how to use computers for over 20 years (Started out in the old CompUSA days – it’s was like a JB-Hifi on steroids but only sold computers). I specialise in explaining difficult computer topics in plain English, so even someone who has never clicked a mouse can understand.
List of OSX Training Services
- OSX Basics
- Internet Safety for Seniors
- Digital Art & Painting, GIMP, KRITA
- Photo Manipulation and Storage
- Video editing basics. (iMovie Finial Cut Pro, Motion)
- Basic 2D animation (Moho 13, Realtalk)
- Apple Productivity (Calendar, Contacts, & Notes)
- Apple Office Software (Pages, Numbers and Keynote)
- Basic Unix Command line
- Workflow analysis (Make you more efficient )
- Proper Backup techniques
- In-home Personal OSX Training
- Group and corporate classes
Checklist of things to do before getting your device repaired
Taking these steps before bringing you device in for repair will drastically speed up the time of repair. If possible please back up your computer before dropping it off (Better safe than sorry).
- Run Current Time Machine Backup (Not required but always a good idea)
- Bring your Power Adapter with your device
- Provide – on paper not in email or text! – your System Admin Password. (Software repairs will require this)
Frequently Asked Questions
We repair iMac desktops, MacBook Pro, MacBooks, iBooks, Mac Pros and Mac Minis, as well as iPhones and iPads. We also restore vintage Mac computers.
Yes. MacBook screen repairs and swollen or worn-out battery replacements are both part of our standard repair services.
Yes. We offer data recovery for lost photos and database repair, plus SSD installations and Mac hard-drive and RAM upgrades.
Yes. We provide OSX malware and virus analysis and removal, along with Apple security checks and software tune-ups.
Run a current Time Machine backup if possible, bring your power adapter with the device, and provide your system admin password on paper (not by email or text) if a software repair is needed. Taking these steps speeds up the repair.
Yes. Alongside repairs we offer personal and group training for adults and seniors covering OSX basics, internet safety, photo and video editing, productivity apps, and more, plus business maintenance contracts.